Everyone seems to have this need for instant results, but no one is willing to pay moderators for 24/7 oncall staffing
They always want visible results. Preferably visible punitive results. Everyone wants to witness the auto-da-fé
Give staff time to respond to things, trust there to be remedies you don't see, extend them grace under stress and duress, and give them space to learn
Yes, when there is harm it needs to be rectified, but for those who push these points it will never be fast enough