@RolloTreadway My sympathies. As someone who worked in the labs I saw first hand the effects of contracting out these services with a huge rise in hospital acquired infections. Cleaning was the first to go. The additional costs and reductions in service due to ward closures was a false economy. We had an excellent infection control team who were seen as "over reacting". They too went when we merged with a larger hospital who had embraced the contracting out policies.