mozz Admin ,
mozz avatar

Working in tech support be like

Murdoc ,

Except they don't tell you that they did something different and you have to spend half an hour just figuring that out.

mozz Admin ,
mozz avatar

Yeah. You would have had to triangulate your way around to getting the information that is exactly the information that you knew already that it was.


"Sir, I need you to go to the oil that you used and check if it is non-hydrogenated or hydrogenated. It should be printed on the back of the label."

"What do you mean, I never had this problem before"

"Yes, I'm aware, they have changed the oil constitution recently. I'll be able to resolve this problem for you, I just need to know if the oil is hydrogenated or not."

"I don't see what that has to do with anything"

"Can you just check the back of the bottle, please? Then I'm sure we'll be able to get your recipe working again"

"Okay, well I didn't actually use oil, I used toothpaste because it was expired and I wanted to get rid of it"

"Aha! Okay, I understand sir. I'm glad we were able to get to the bottom of the issue you're having. So, if you make the recipe with toothpaste, it definitely won't taste the same or have a good consistency. I think if you switch back to using oil you'll find that the pancakes still taste the same as they used to"

"But I think I should be able to use toothpaste."

"Absolutely. Is there anything else I can help you with today?"

Riven ,
@Riven@lemmy.dbzer0.com avatar

Fuck this is painfully on point. Both as someone whose worked in customer service and IT.

zaph ,
@zaph@sh.itjust.works avatar

Flashbacks to trying to get the user to admit they unplugged the monitor

Anticorp ,

Click the start button. The start button. It's on the bottom left. Yes, click it. You already clicked it? Don't click it again! You clicked it again? Okay, click it again. Now on the fly out click control panel. Wait, you clicked the start button again? Okay click it again. You know what? Fuck this shit, I quit.

Cheradenine ,

The other place had something like r' I didn't have any eggs' that was all people giving 1 star reviews to recipes where they substituted Triceratops horn for chicken breast, and it didn't work well.

snooggums ,
@snooggums@midwest.social avatar

That sub was hilarious! So many weird substitutions and people having no idea what the ingredients do for the final result. I actually learned a lot about cooking from that sub.

themeatbridge ,

Satire? I feel like this has to be satire.

snooggums ,
@snooggums@midwest.social avatar

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