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moroni

@moroni@lemmy.ca

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moroni ,
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I’m their capital!
😂

moroni ,
@moroni@lemmy.ca avatar

We’re special. 😂
I guess because we are a lot similar to other South American countries, but also very different. For instance, we don’t even speak Spanish.

moroni ,
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https://lemmy.ca/pictrs/image/7c43d310-2b15-4b8d-a413-4b653e4898f3.jpeg

https://lemmy.ca/pictrs/image/f9bba413-6b27-49da-bcc3-d79500bab157.jpeg

moroni ,
@moroni@lemmy.ca avatar

CEO said that forgiving bills for this kind of a thing is a standard practice, but how come this was the customer support's first reaction:

We normally discount these kinds of attacks to about 20% of the cost, which would make your new bill $20,900. I've currently reduced it to about 5%, which is $5,225.

If the customer support has authority to give 20%/5% discounts, this seems to me like the standard practice, and the CEO is probably just doing damage control because this became public.

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