The line that infuriates me the most is "The crew, made up of 20 Indians and a Sri Lankan national, has been unable to disembark because of visa restrictions, a lack of required shore passes".
Give them fucking visas then! Give them shore passes! Bullshit paperwork requirements that you have imposed are not insoluble problems, the solution is that you just have to recognize when your bureaucratic system has failed, and just fucking ignore it or circumvent it.
