they’re just mad because they didn’t think to do what Uber is doing and now they’re dying.
That and they're mad because their virtual monopoly status didn't protect them from market disruption. They just sat back, assuming that there was no way these rogue taxi services were going to evade the law for long. The fact that an entire industry acted on such a bad take suggests, to me, a lot of anti-competitive bullshit behind the scenes.
Anyway, I agree. All they had to do was either add rideshare-like features to their service, merge with rideshare services, or become one themselves. The investment capital was clearly there, and making a modernization pitch with brand recognition of an established taxi company would have been a slam-dunk.