Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company ( time.com )

whereBeWaldo , 5 months ago

I wouldn't expect any better from DPD to be honest

hperrin , 5 months ago

So the AI acted like a person.

cm0002 , 5 months ago

AI chatbot: Gains sentience

AI chatbot: "fuck this shit, I'm out"

A_A , 5 months ago

Hi dear L4sBot, lord of this post,
Human here. So I guess we better behave and treat you with the greatest respect ?

kjPhfeYsEkWyhoxaxjGgRfnj , 5 months ago

Good bot

LodeMike , 5 months ago

Why is your username a password

umbrella , 5 months ago

thats way too good to be a password.

now if his username was 123456....

LodeMike , 5 months ago

I like to think they pasted the password into the username and that was that.

cm0002 , 5 months ago

Yea, fediverse only censors your password in comments, see like this:

*******

umbrella , 5 months ago

hunter2

umbrella , 5 months ago

shit it didnt work

tja , 5 months ago

It does work. You can see hunter2, but I only see stars there.

umbrella , 5 months ago

oh ok then, makes sense

systemglitch , 5 months ago

I think you know, but I want to be damn sure you know it's not ***. Good luck hunter.

stoy , 5 months ago

AzureDiamond and hunter2

Materiogorath , 5 months ago

well... the user asked the bot to behave like that, it complied.

Australis13 , 5 months ago

Indeed. I'd hardly classify this as going "rogue"; rather, inadequate guard rails in place for this application.

LazaroFilm , 5 months ago

I love how companies are ready to put an unchecked unqualified underpaid inhuman employee as their first contact with their customers.

darkstar , 5 months ago

Exactly. Play stupid games, win stupid prizes. You get what you (didn't) pay for. If you try to cut employees by using AI then you deserve this. You also deserve this if you don't pay your employees a decent wage. But they won't learn anything from this.

TheFriar , 5 months ago

If companies haven’t collectively made it abundantly clear that they don’t give a shit about you, don’t give a shit about the employees, don’t give a shit if you’re satisfied, don’t give a shit if the product lived up to its promise…well, I dunno what else they can do. It’s all about profits. They outsourced manufacturing. Then they outsourced customer service. Because profits. It’s not that they think anything less about people in developing countries. They just think profit. And it’s more profitable to ship supplies halfway across the world in order to ship finished products back across the world because the cost of labor is that much cheaper.

And now they’re getting free labor from a chatbot? Pure profit.

Kraven_the_Hunter , 5 months ago

Awww, I didn't read the article so was hoping that someone accidentally created a Bender chat bot.