I used to use that RP plan, and for some reason I decided to switch... and then they took literally 4 months to get back with me with my porting information. I had to try information by other users on /r/nocontract to try and port away myself, which worked. Wouldn't you know it, the very next day, "oh no we are soooo sorry for the inconvenience, but I see you have ported away successfully" like yes mf what the actual shit were you doing for 120 days that you couldn't look up two values and email them back?