Color wash in client.

Getting a lot of color wash when watching videos in the client. End up having to drop the resolution really low to make it behave. Are there any ways to make it stop doing this?

EDIT: Found Delfin on software manager. Seems to be behaving for now. Thanks to everyone that responded.

CCMan1701A ,

I assume this is non-HDR content?

catloaf ,

What file, what format, what codecs? Web interface do the same? Does it show up in a screenshot? During transcoding or direct play? What if you play the file with another program?

I'd guess something about HDR.

mihnt OP , (edited )
@mihnt@lemmy.world avatar

What file

No comment.

what format, what codecs

MKV/MP4, 264/265

Web interface do the same?

Not sure. Slipped my mind to try that honestly.

During transcoding or direct play?

Both. Though transcoding would seem to keep it to a minimum which is why I was lowering resolution to force it to transcode.

What if you play the file with another program?

Playing them in VLC directly from the file itself I'd have issues from time to time, but this was on another level. Like can't see shit at all.

I probably should have waited a bit and some more troubleshooting before I made a post, I was just really frustrated.

unlawfulbooger ,

Things to check:

  • does this happen on all clients for the same video(s)? (Browsers/computers/phones/tvs)
  • does this happen for all videos on the affected client(s)?

What color is the color wash?

Sounds like the video is using some kind of encoding that the client isn’t handling correctly.

mihnt OP ,
@mihnt@lemmy.world avatar

does this happen on all clients for the same video(s)? (Browsers/computers/phones/tvs)

Yeah, I usually check this stuff but the only place I watch the videos on my Jellyfin server is my PC. Though my kid never said anything about color washing on her devices and she watches them on like 5 different devices.

does this happen for all videos on the affected client(s)?

So do, some don't. It was mostly 265 that was giving me issues. Though 264 would do it from time to time.

What color is the color wash?

Green, blue, sometimes red.

Sounds like the video is using some kind of encoding that the client isn’t handling correctly.

That's what was confusing me because it was the official server and the official client giving me issues.

Delfin seems to be ok though it's GUI is kinda poop.

unlawfulbooger ,

I’ve had a similar issue with a purple wash with HDR content; my TV wasn’t displaying it correctly but it was fine on my phone.

Unless you are transcoding a particular video, the server has nothing to do with it since it’s just sending the raw video stream.

On your PC the client probably uses the OS’s capabilities for decoding, so that depends on the hardware you have and the codecs that are installed. I can’t really help with that, but there’s gotta be more information out there.

olafurp ,

What GPU are you running?

mihnt OP ,
@mihnt@lemmy.world avatar

6650XT

1hitsong Mod ,
@1hitsong@lemmy.ml avatar

Which client?

mihnt OP ,
@mihnt@lemmy.world avatar

Official client flatpak

SomeBoyo ,

Does it happen on any other client as well?

mihnt OP ,
@mihnt@lemmy.world avatar

Uh, well I just tried a movie in the Android client and it didn't seem to be doing it there. I honestly don't know of any other desktop clients for Jellyfin.

SomeBoyo ,

You could try using the binary of the client instead of the flatpack.

mihnt OP ,
@mihnt@lemmy.world avatar

Just ran across Delfin on the Mint software manager and it's working so far. I'll know if that fixes it soon enough. Seems to be fine though.

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