Depends on what you expect and what you want to use. Some features are definitely hit or miss, others are great. Others are great in theory, but not yet properly implemented.
I migrated my family and friends instant messaging there years ago. Back then the e2e was bulky ( no cross signing) and but voice and video was slow and unreliable.
All those got fixed, and now it's very convenient to use. And it definitely is unbeatable in terms of transparent security.
The community features and "talk to randoms" aspect I never really explored, so can't say much about that. Never had a need for it. Old reddit or Lemmy serves that itch better for me.