I'm currently working the best job I've ever had by far, and I got it because I had a friend who worked there. Not even in a high position, he was just a regular employee. I'd spent months sending out resumes for positions I was qualified for, but one resume handed to my friend to be put directly into the hands of the hiring manager got me a better-paying job that I wasn't even qualified for. It was 2 weeks between printing the resume and showing up for my first shift.
It's annoying, but, these days, any resume submitted online to be added to the pile is just a waste of your time. Find a way to get it directly to the hiring person - even if it's just physically going there and handing it to the person at the front desk. If you submit it the normal way, it'll never be seen.