It's as if a town has the choice of having one restaurant and only one restaurant. We have one that meekly attempted to do right by their customers and fell short, or the other that actively tries to harm some of its customers (often your family and friends).
You only have those 2 choices. You can't get a different restaurant. You're forced to eat at the restaurant that is chosen, whether you helped choose it or not. And yes, you can blame the customers because they have literally only this option, and there is no better choice this time.