EuroNutellaMan , (edited )
@EuroNutellaMan@lemmy.world avatar

But they know how to use it in accordance with their needs

Until they have to ask me or tech support how to run something as administrator when they need to do something different for whatever reason. I worked with people in a lab, we do research on a lot of environmental and biological stuff, we sometimes use some quite advanced software, yet some of these people struggle with the most basic operations and they give up as soon as something isn't working, with the logic "I can't understand this so why bother". I'm talking even the installation (on windows) of new programs. And these people have to use WSL to run terminal commands for software made specifically for Linux, you'd expect them to at least understand a bit of the basics, but nope, it's seen as normal and/or a funny quirk to be illiterate instead of being trained on how to use a computer, at the end of my time there I managed to convert one to the Linux camp (the others want to switch when they get new computers) and he's well on his way to become the guy who will have to help someone run a program as admin or some other silly shit, and I hope eventually more of them will become literate, but it shouldn't have needed me or someone else being there for these people to comprehend computer basics, they should've been trained at the job or taught that in school.

There is no reason to not teach these people the very basics. Everyone will need to know what a file is and how to navigate folders at some point, or admin privileges, or some very basic troubleshooting, they should learn that even if maybe they're only gonna use it twice. It is certainly more useful than knowing what drivers, buses, etc are (yes, this is what they taught us in basic IT class to people not doing IT). Otherwise, if they don't want to learn that then a computer is likely not the tool for them.

If we want everyone to be able to use Linux or computers in general, we need everyone to learn how to use their tool. Without this you'll get a billion phone calls for any small problems by people who don't understand something basic, don't want to learn or look up how to solve a problem they think is impossibly hard, and eventually these people will get angry and leave in frustration. Linux is very much an operating system that can work for everyone, even a dumbass like myself or my old grandpas and grandmas, but if we want people who use windows/mac to switch to it we first need to teach them the basics. It is then of my opinion that the people who can't grasp the basics of how to interact with their computer and refuse to learn (this part is important) should use something else instead altogether.

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